Mercure Bordeaux Gare Atlantic - 4 stars

Traveller Reviews Google Mercure Bordeaux Gare Atlantic

4.2 sur 5 79 reviews

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  4 sur 5 Reviews posted by Catherine Dey on 29/08/2022

  Warm welcome from the Team reception, young, professional and dynamic, attentive, helpful too, Agnes in the lead. Spotlessly clean. Contemporary interior design with peaceful atmosphere. Different and nice colorful rooms. Responsible Ecological approach. Tasty breakfast with some local specialties, Staff very kind and that every morning. Location very convenient, so close to St Jean railway st and transport network. Renewed Thanks to the general manager, to Agnes, and the Hotel's Teams.

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  4 sur 5 Reviews posted by Joshua Richmond on 11/04/2022

  We had a really nice stay here. Didn’t hear the train station at all. The only issue is that we reserved the room and paid for it in advance. Then we payed a second time after leaving. I have called multiple times and emailed multiple times. They have ignored me and ended my calls during our conversation for a week now. It’s been really frustrating and has tarnished my view of this hotel. No hotel is nice enough to bill you twice, ignore you, and not rectify their error. It’s a shame. ** A refund was made after a week of trying to contact them. They were nice, I wish it was more urgent for them. For this I give 5 stars for the hotel, but -1 star for the experience after our stay. **

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  5 sur 5 Reviews posted by Paul Hamilton on 14/08/2022

  Very good hotel if you want to stay close to the train station. Rooms are small to medium in size but well laid out and the shower and bathroom was great. It's about a 25 minute walk to the middle of Bordeaux. Staff were all friendly and helped with any request we had.